The other day a client called, wanting my perspective on a problem she just couldn't solve. Two years ago she'd adopted two Labradoodle puppies, and together we potty trained Ruby and Rosco and taught them good manners with fun & enthusiasm. Within months, they responded to all the basic directions - including sit, stay, come, go to a place and leave it. They were model family dogs, happily walking on a loose leash with the family's six-year-old daughter, Becky.
On the phone, Sue, AKA Ruby & Rosco's mom, outlined her aggravation.